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Environmental Science Jean Russ, Chair
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ENV-1020 - Earth Science (3) Prerequisite: ; and or above
Earth Science consists of selected topics from the fields of geology, oceanography, meteorology and astronomy. Topics are selected from these areas of study to convey to the students both an appreciation for the basic processes of science and an acquaintance with the current problems and ideas in the earth sciences.
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ENV-1020L - Earth Science Lab (1)
Co-requisite:
Earth Science Laboratory involves students in hands on investigation of earth’s physiographic features and the underlying systems and processes that influence those features. The course is composed of various laboratory exercises in geology, oceanography, meteorology and astronomy which provide active learning experiences for the student. Students learn skills such as: measurements used in mapping, reading topographic maps and aerial photographs. An understanding of the dynamic character of the earth is emphasized along with a basis for relating earth systems to social and economic systems.
Course Fee: $60
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ENV-1300 - Environmental Science* (S) (3) Prerequisite:
Students apply concepts of matter, energy, and ecosystem science to understanding the impact of man on the global environment. Topics covered include air and water pollution, population growth, resource management, power generation, waste disposal, and species diversity. This course satisfies the General Education Physical Science requirement.
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ENV-1300L - Environmental Science Lab* (S) (1)
Co-requisite:
Students are provided with additional experience in topics covered in . Field trips, lab exercises, and special projects give the students first hand exposure to some environmental issues and problems. This course is web-based allowing the students a maximum of interactions and access to resources. This course satisfies the General Education Physical Science requirement.
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ENV-2910 - Cooperative Education I: Environmental Science* (3) Prerequisite: ; permission of division chair
Cooperative education allows students to combine academic study with on-the-job experience by working on paid training assignments coordinated by departmental faculty. The major objective of cooperative education is the application of classroom theory to a work environment. Communication with faculty during the course can be online.
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First Year Seminar Andrea Ronaldi, Chair
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FYS-1010 - First Year Seminar* (3) Prerequisite: and
This interactive course is designed to increase student success at the College of Southern Maryland. Students will engage in self-assessment to develop and strengthen academic and critical thinking skills, and promote cultural awareness. By participating in career exploration and educational planning, students will understand college expectations and learn about academic resources and student success services. Transfer in students with 24 credits and a cumulative GPA of 2.0 may not be required to take this course. Please see an Academic Advisor.
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FYS-1010A - First Year Seminar (3) Prerequisite: Placement into two or more developmental courses.
This interactive course is designed to increase student success at the College of Southern Maryland. Students will engage in self-assessment to develop and strengthen academic and critical thinking skills, and promote cultural awareness. By participating in career exploration and educational planning, students will understand college expectations and learn about academic resources and student success services. Additional topics include goal setting, decision-making skills, self-management, and time planning skills.
Students who place in developmental courses in two or more disciplines are required to take this course.
Course Fee: $85
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French David Robinson, Chair
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FRE-1010 - Introduction to French I (H, C) (3)
Students work with basic dialogues to develop, understand, and speak the French language. They master all indicative mood tenses and the fundamental grammar rules which enable them to converse in French. Familiarity with English grammar and parts of speech is recommended for all beginning foreign language students. This course satisfies the General Education Humanities requirement and the Core Competency for Cultural and Global Awareness.
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FRE-1020 - Introduction to French II* (H, C) (3) Prerequisite: or two years of high school French
In this continuation of , students review grammar, increase vocabulary, and write and present compositions in French. French is spoken in the classroom. This course satisfies the General Education Humanities requirement and the Core Competency for Cultural and Global Awareness.
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FRE-1050 - The Culture of France* (H, C) (3) Prerequisite: and
Students study the impact of the French culture in the United States and throughout the world focusing on the social, political, economic, artistic, and religious systems of French culture in a historical context. This course is taught in English; no knowledge of French is required. This course satisfies the General Education Humanities requirement and the Core Competency for Cultural and Global Awareness.
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Geography Stephen Johnson, Chair
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GRY-1020 - Introduction to Cultural Geography* (B, C) (3)
Co-requisite:
Students study the relationships between culture and geography, analyzing cultural landscapes and the spatial patterns of economic activities, language, race and ethnicity, religion, and politics. This course satisfies the General Education Social/Behavioral Science requirement and the Core Competency for Cultural and Global Awareness.
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GRY-1050 - World Regional Geography* (B, C) (3)
Co-requisite:
After reviewing basic geographic concepts, students examine the relationship of people to their physical and cultural environments. Topics include world patterns of climate, resources, population, transportation, industry, religions, customs, and national political arrangements. This course satisfies the General Education Social/Behavioral Science requirement and the Core Competency for Cultural and Global Awareness.
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GRY-1060 - United States Geography* (3)
Co-requisite:
Students examine the physical and cultural geography of the United States emphasizing the differences in climate, landscape, culture, and economic activity.
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GRY-1100 - Introduction to Geography* (B) (3)
Co-requisite:
Students are introduced to geography as a spatial science, studying the major subfields of spatial inquiry, such as urban, economic, environmental, cultural, and population geography. This course satisfies the General Education Social/Behavioral Science requirement.
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GRY-1110 - Introduction to Physical Geography* (S) (3)
Co-requisite:
Students explore the interrelated elements of the natural environment, including weather and climate, water, landforms, soils, and vegetation. This course satisfies the General Education Physical Science requirement.
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GRY-1110L - Introduction to Physical Geography - Lab* (S) (1)
Co-requisite:
Students are actively engaged in the material and data with which physical geographers work. Building on knowledge gained in lecture, students calculate earth-sun relations, construct isoline maps, examine and interpret topographic maps and aerial photographs. This course satisfies the General Education Physical Science requirement.
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GRY-2050 - Maps and Mapping* (B) (3)
Co-requisite:
Students receive an introduction to maps, map interpretation, and computer mapping. They study the various types of maps, including computer maps, and general application of maps in geography to develop skills in map reading, environmental analysis and interpretation. This course satisfies the General Education Social/Behavioral Science requirement.
Course Fee: $30
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Geology Jean Russ, Chair
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GEO-1010 - Physical Geology* (S) (3) Prerequisite:
Students learn the principles of dynamic and structural geology. The course includes a general survey of the rocks and minerals composing the earth and the movement within it, the earth’s surface features, and the agents that form them, the solar system and earth’s place in it. This course satisfies the General Education Physical Science requirement.
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GEO-1010L - Physical Geology Lab* (S) (1) Prerequisite: RDG 0800
Co-requisite:
Students are introduced to the basic materials and tools of physical geology in a laboratory setting. Familiarity with rocks and minerals and the use of maps in geologic investigations are stressed. This course satisfies the General Education Physical Science requirement.
Course Fee: $55
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Health Laura Polk, Chair
Sharon Baker, Program Coordinator
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HEA-1100 - Medical Terminology (1)
Students study the vocabulary associated with the allied health professions through the use of contextual clues, prefixes, suffixes, and roots.
Course Fee: $10
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HEA-1105 - Comprehensive Medical Terminology (3)
This course teaches the students to accurately spell and define common medical terms related to major disease processes, pharmacology categories, diagnostic procedures, laboratory tests, abbreviations, drugs, and treatment modalities for each body system. Case studies and medical reports are utilized to prepare students for using medical terms in context as they are encountered in medical transcription, coding, and other record processing activities
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HEA-1440 - Pharmacology for Healthcare Professionals* (3) Prerequisite: ENG-0900 and MTH 0991
Co-requisite: or
This course is a study of prescription drugs, PDR use, drug classifications, drug actions, and interactions, safe drug storage, methods of medication administration, dosage calculations and documentation. Pharmacy calls and patient medications instructions are included.
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HEA-1650 - Mental Health First Aid* (1) Prerequisite:
Just as CPR training helps a layperson without medical training assist an individual following a heart attack, Mental Health First Aid training helps a layperson assist someone experiencing a mental health crisis. Mental Health First Aid certification introduces participants to risk factors and warning signs of mental health problems, builds understanding of their impact and overviews common treatments. Mental Health First Aid certification must be renewed every three years.
Specifically, participants learn:
- The potential risk factors and warning signs for a range of mental health problems, including: depression, anxiety/trauma, pyschosis and psychotic disorders, eating disorders, substance use disorders, and self-injury;
- An understanding of the prevalence of various mental health disorders in the U.S. and the need for reduced stigma in their communities;
- A 5-step action plan encompassing the skills, resources and knowledge to assess the situation, to select and implement appropriate interventions, and to help the individual in crisis connect with appropriate professional care;
- The appropriate professional peer, social, and self-help resources available to help someone with a mental health problem.
Course Fee: $50
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HEA-1751 - Introduction to Legal and Biomedical Issues in Healthcare* (1) Prerequisite: ; and
Students are introduced to the legal, moral, and ethical issues in the current health care environment.
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HEA-1755 - Legal and Ethical Issues for Health Providers* (3) Prerequisite: and
This course presents an overview of the legal and ethical issues facing professionals in the health care industry. It provides students with a basic working knowledge of health law and ethics. It is a comprehensive and inclusive review of a wide variety of health care legal and ethical issues. Students are provided with a realistic knowledge of health law and its application to the real world through varied learning opportunities and experiences.
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HEA-1760 - Basic Drug Calculations For Healthcare Workers* (1) Prerequisite: or
This course is designed for healthcare workers/nursing students who administer medications to adults and children. The following basic math concepts are included in the course: ratio and proportion calculations, conversions between the metric, apothecary and house- hold systems, safe dosages based on body weight and calculation formulas for regulating intravenous fluids.
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HEA-1770 - Advanced Drug Calculations For Healthcare Workers* (1) Prerequisite: or or higher
This course is designed for healthcare workers/nursing students who will be administering critical intravenous medications. Basic math concepts are applied to critical intravenous medication calculations. Emphasis is placed on accurately calculating the following areas: critical intravenous medications to be given over a specific time period, correction of errors when intravenous flow rates are inaccurate, intravenous fluid volumes over specified time periods, intravenous heparin and pediatric critical intravenous medications given over specified time periods and for specific body weight.
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Health Information Management Laura Polk, Chair
Candi Hume, Program Coordinator
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HIM-1103 - Introduction to Health Information* (3) Prerequisite:
Co-requisite:
This course introduces the components of the content, use, and structure of health care data and data sets in clients’ records. Students learn how these components relate to primary and secondary record systems. Students explore the role of the health information professional in a variety of health care settings, including acute care, ambulatory care, long-term care, home health care, and hospice. Students learn about confidentiality, health care legislation, licensure, and how health care services are delivered in various setting. Topics such as legal and ethical issues pertaining to health information are introduced.
Course Fee: $75
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HIM-1130 - Introduction to Revenue Cycle Management* (3) Prerequisite:
Students will learn about reimbursement and billing within the healthcare industry. Insurance processing for claims, denials and appeals of claims are addressed as well as the role of coding with respect to reimbursement. Examination of the various health plans and application of the rules and regulations that govern billing and reimbursement are addressed. Students will learn health insurance basics and the various public and private sectors of managed care and how providers and facilities receive reimbursement for services. Students will learn the foundations for the revenue life cycle.
Course Fee: $75
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HIM-1140 - Diagnostic and Procedural Coding I* (4) Prerequisite: , and
Co-requisite: , , and
Students will learn the guidelines and rules for the ICD diagnostic coding classification system for outpatient and inpatient settings. Students will have the opportunity to apply diagnosis codes through practice with coding exercises, cases studies, and online activities. Ethical coding standard for diagnosis coding will be applied in this course. Students will learn about reimbursement methodologies and current regulations, grouping, and Present on Admission indicators (POA).
Course Fee: $75.00
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HIM-1150 - Diagnostic and Procedural Coding II* (4) Prerequisite:
Students will continue to apply their knowledge of ICD diagnostic coding to outpatient coding. Students will learn the Current Procedural Terminology (CPT) coding nomenclature. These codes are used for reporting physician services and for services in outpatient settings. Students will learn to apply the CPT codes, rules and guidelines for CPT coding for ambulatory care settings and physician offices. Ethical standards for CPT coding will be applied in this course including the National Correct Coding Initiative.
Course Fee: $75
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HIM-2100 - Revenue Cycle Management Application* (4) Prerequisite:
Co-requisite:
Students will integrate coding and billing knowledge to manage the revenue cycle process. Students will apply skills for auditing records for correct coding and reporting.
Course Fee: $75
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HIM-2200 - Health Information Management Data Analytics* (3) Prerequisite: and
Students focus on data integrity and health informatics as basis for developing skills in collecting and analyzing data. Topics include Clinical decision support, data reliability, validity and quality aspects of data. Students will also be introduced to database theory, analysis, and design.
Course Fee: $75
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HIM-2225 - Health Information Management Leadership Principles* (3) Prerequisite: and and
Co-requisite:
This course introduces leadership principles in the context of the health information management profession. The course focuses on team leadership, change management, and staff development in health care settings. Emphasis is placed on health information leadership roles, designing and implementing training programs, monitoring work flow and performance standards, data-driven decision making using organizational strategies and core measures to support company culture and diversity in the workplace.
Course Fee: $75
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HIM-2230 - Health Information Management Statistics & Research* (3) Prerequisite: and
Students learn to calculate, apply, and present health care statistics relevant to health information management. Students are introduced to research methodologies used in health care.
Course Fee: $75
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HIM-2240 - Advanced Revenue Cycle Management* (3)
Co-requisite: and
Students will advance their knowledge of revenue cycle management through complex case analysis and synthesis. Students will focus on the principles of revenue cycle evaluation.
Course Fee: $75
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History Stephen Johnson, Chair
History classes may be taken in any order.
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HST-1011 - Western Civilization to 1500* (H) (3) Prerequisite:
Students critically examine Western human history and explore the social, religious, intellectual, and artistic achievements of Western society from the earliest human civilizations to the Reformation, and examine the global impact of Western Civilization. This course satisfies the General Education Humanities requirement. Students that have completed HST-1010 will not receive credits for HST-1011. This course satisfies the General Education Humanities requirement.
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HST-1013 - Global History to 1500* (H) (3) Prerequisite:
Students critically examine global human history and explore the social, religious, intellectual, political, economic, and cultural heritage of world civilizations, including Africa, the Americas, Asia, and Europe from the earliest human societies to 1500. This course satisfies the General Education Humanities requirement and the Core Competency for Cultural and Global Awareness.
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HST-1015 - Global History 1500-present* (H,C) (3) Prerequisite:
Students critically examine global human history and explore the social, religious, intellectual, political, economic, and cultural heritage of world civilizations, including Africa, the Americas, Asia, and Europe, from 1500 to the present. This course satisfies the General Education Humanities requirement and the Core Competency for Cultural and Global Awareness.
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HST-1016 - Women in Europe* (H, C) (3) Prerequisite:
Students study the history of women in the western world exploring legal and economic issues, social and political concerns as they affect and were affected by women in Europe. Discussion of such topics as war and revolution will be framed to ask the question about the role of women, the impact of war on women, their families, and communities. Students who have completed HST-2040 cannot receive credit for HST-1016. This course satisfies the General Education Humanities requirement and the Core Competency for Cultural and Global Awareness.
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HST-1017 - History of Race and Racism* (H, C) (3) Prerequisite:
Students survey the idea of race and history of racism, focusing on the emergence of the idea of race and the manner in which it has evolved over time. Students examine the influences of science, religion, nationalism, politics, and economics on the definition of race, and the implications of race through an exploration of such topics as slavery, the Holocaust, and current forms of discrimination.
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HST-1018 - Ancient Greek and Roman History* (H) (3) Prerequisite:
Students survey the political, economic and social aspects specific to ancient cultures of Western Civilization from Classic Greece to the fall of the Roman Empire. This course satisfies the General Education Humanities requirement.
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HST-1019 - Medieval Civilization* (H, C) (3) Prerequisite:
Students explore the history of Europe and the near East (500 C.E. to 1400 C.E.), from the breakup of the Roman Empire to the dawn of the Renaissance. Students survey economic, social, and cultural developments through study of topics such as feudalism, the Crusades, trade, and the interactions among the three major Western religions - Judaism, Christianity, and Islam. This course satisfies the General Education Humanities requirement and the Core Competency for Cultural and Global Awareness.
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HST-1031 - The United States to 1877* (H) (3) Prerequisite:
Students survey the diplomatic, economic, political, and social history of the United States from the colonial period to the end of Reconstruction. Students who have completed HST-2010 cannot receive credit for HST-1031. This course satisfies the General Education Humanities requirement.
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HST-1032 - The United States Since 1877* (H) (3) Prerequisite:
Students survey the diplomatic, economic, political, and social history of the United States from the end of Reconstruction of present. Students who have completed HST-2020 cannot receive credit for HST-1032. This course satisfies the General Education Humanities requirement.
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HST-1034 - History of Women in America* (H, C) (3) Prerequisite:
Students examine how changing social, legal, and economic forces have affected women in America. In developing perspectives on the role of women in American history since 1600, students study issues of race, class, and region. Students who have completed HST-2030 cannot receive credit for HST-1034. This course satisfies the General Education Humanities requirement and the Core Competency for Cultural and Global Awareness.
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HST-1035 - History of American Warfare* (H) (3) Prerequisite:
Students survey the history of the American experience in warfare. The course covers the major wars in which the United States fought from colonial times to the present, focusing on the development of the armed forces during periods of peace and war, causes and consequences of war, military strategy, and the political, social and economic impacts of warfare, maintaining the central issue of the American way of war and American attitudes toward warfare. This course satisfies the General Education Humanities requirement.
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HST-1036 - The US and 20th Century World Affairs* (H) (3) Prerequisite:
Students survey the history of American foreign relations in the 20th century through the study of key domestic and international factors and events. The course examines the relationship between the United States and the world community by evaluating the social, political, economic, military and cultural changes that led to the American Century when the United States became the dominant world power. Students who have completed HST-2050 cannot receive credit for HST-1036. This course satisfies the General Education Humanities requirement and the Core Competency for Cultural and Global Awareness.
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HST-1037 - Recent U.S. History: 1945-Present* (H) (3) Prerequisite:
Students explore major political, social, economic, and cultural movements from the end of World War II to the present. Students consider the U.S. role on the international stage during the Cold War and into the 21st century, while examining the changing social, cultural, and economic landscape of the United States. As the United States became a global superpower, new voices emerged demanding inclusion in the political process. Students consider movements for civil and political equality, including the struggles of African Americans, women, Native Americans, immigrants, and members of the LGBT communities, and evaluate the reaction to those struggles. This course satisfies the General Education Humanities requirement.
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HST-1050 - The American Experience* (H) (3) Prerequisite:
Students address the complex issues of American culture, and consider the diverse origins of American values, belief systems, and aesthetic expression and their impact on contemporary values and issues. Students examine key themes such as identity, cultural practices, difference, and America and the world. This course satisfies the General Education Humanities requirement.
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HST-1061 - History of African Americans to 1877* (H, C) (3) Prerequisite:
Students survey the central place of African Americans in the cultural, economic, political, and social developments in U.S. history, from African kingdoms through Reconstruction. This course satisfies the General Education Humanities requirement and the Core Competency for Cultural and Global Awareness.
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HST-1062 - History of African Americans Since 1877* (H, C) (3) Prerequisite:
Students survey the central place of African Americans in the cultural, economic, political, and social development of the United States, from Reconstruction to the present. This course satisfies the General Education Humanities requirement and the Core Competency for Cultural and Global Awareness.
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HST-1070 - History of Africa* (H, C) (3) Prerequisite:
Students survey the history of Africa with emphasis on events after 1800, a period of profound social, economic, cultural, and political transformation. Students examine key historical developments, including ancient African civilizations, the global slave system, European colonization, decolonization, African nationalism, and the impact of globalization. This course satisfies the General Education Humanities requirement and the Core Competency for Cultural and Global Awareness.
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HST-1072 - History of the Modern Middle East, 1800 to Present* (H, C) (3) Prerequisite:
Students examine major issues in the political, economic, social, and cultural history of the Middle East, from the early nineteenth century to the present. Students will explore key topics, including colonialism, the region’s religious diversity and the conflicts arising from competing Arabic, Islamic, Israeli, and Palestinian nationalisms, as well as Middle Eastern revolutions and reform movements, and the rise of terrorism. This course satisfies the General Education Humanities requirement and the Core Competency for Cultural and Global Awareness.
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HST-1200 - Topics in History I* (3) Prerequisite:
This course is offered when community or student requests indicate sufficient interest in a specific historical subject which no other course adequately covers. Such topics as the history of particular cultural groups or specific historical eras are possible areas of study. Students should consult semester course offerings for specific listings.
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HST-1201 - Topics in History II* (3) Prerequisite:
This course is offered when community or student requests indicate sufficient interest in a specific historical subject which no other course adequately covers. Such topics as the history of particular cultural groups or specific historical eras are possible areas of study. Students should consult semester course offerings for specific listings.
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Homeland Security Bernice Brezina, Chair
William Moroney, Program Coordinator
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HLS-1015 - Introduction to Homeland Security (3)
Students will be introduced to homeland security, its function, organization, and responsibilities. Students will look into the evaluation of homeland security throughout the United States. An examination of the roles undertaken and methods used by governmental agencies, the private sector, and individuals who respond to these issues will also be covered. The National Incident Management System (NIMS) which was instituted after the terrorist attack on the World Trade Center on September 11, 2001, and other post 911 changes will be covered.
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HLS-2300 - Terrorism: Security Issues (3)
Students are introduced to the historical and contemporary issues relevant to domestic and international terrorism. This course explores the process utilized for collecting and documenting evidence for the capture and effective prosecution of terrorists. Topics include the role of media in covering, investigating, and reporting terrorist events, and the constitutional and sociological dilemmas involved in investigating terrorist acts in democracies.
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HLS-2320 - Legal Impact of Terrorism* (3) Prerequisite:
Students study the changes made in the legal system to combat terrorism. They will learn about the impact of the Patriot Act in combating terrorism and aiding in homeland defense; students learn about the immigration issues confronting law enforcements; students get an in-depth look at what measures can be taken to identify terrorists, and other significant threats and challenges concerning homeland security. They will cover civil liabilities and what rights are guaranteed by the Constitution and how terrorism can affect these rights. They will examine Presidential Directives issues since the terrorist attack on the World Trade Center on September 11, 2001 (post 9/11) and their effect on the private sector.
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HLS-2330 - Principles, History, and Politics of Emergency Management* (3) Prerequisite:
Students study the principles, history, politics and policies associated with emergency management procedures. Students study the organizational structure of emergency management. The role of emergency management in terrorism awareness and the events leading up to the creation of the Department of Homeland Security will be covered. Students will be introduced to disaster recovery planning, emergency response preparedness and planning. Emphasis is placed on post 9/11 training for first responders, which was instituted after the terrorist attack on the World Trade Center on September 11, 2001.
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HLS-2340 - Intelligence Operations* (3) Prerequisite:
Students study the diverse facets of intelligence operations including human intelligence, signal intelligence and imagery intelligence. Additionally, the duties of collection, management, analysis, and dissemination of intelligence information will be covered. Emphasis is placed on establishing and managing the security of intelligence operations and information. Students will study the role of the National Security Agency (NSA) and its role in the intelligence field.
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HLS-2350 - Critical Infrastructure Protection* (3) Prerequisite:
Students identify and analyze critical infrastructures including security and threat assessment. They will examine and learn about local critical infrastructures and discuss measures to protect critical infrastructures. The difference between critical infrastructures and key resources will be covered. They will take an in-depth look at the National Strategy For Infrastructure Protection, the role of technology in infrastructure protection, and the meaning of the term force protection.
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HLS-2360 - History and Overview of Weapons of Mass Destruction* (3) Prerequisite:
Students study the history and characteristics of Weapons of Mass Destruction (WMD), including nuclear, radiological, biological, and chemical weapons. Also covered in the class is a comparison of lethal and incapacitating agents. Students discuss the various methods used to detect and handle WMD, the use WMD to create mass casualties, their demoralizing psychological impact upon the populace, and which countries possess WMD or the ability to produce them.
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Hospitality Management Bernice Brezina, Chair
Gemma Wenner, Program Coordinator
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HPM-1015 - Introduction to Hospitality Management (3)
A survey course that introduces new students to the broad spectrum of the leisure services industry. Typical career areas include food service, lodging, travel/tourism, recreation, gaming and entertainment, meetings, conventions and expositions. The course explores educational options, professional career opportunities, industry trends, importance of teamwork, ethics, and the historical and operational perspectives within each career component. In addition, students will examine the basic functions of management and business administration principles as they relate to a service oriented business model. Students engage the learning process for the course objectives through class lecture, guest speakers, and field trips.
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HPM-1110 - Managing Front Office Operations (3)
The course will present students with a systematic approach to managing the front office operation through an examination of the critical management functions and interdepartmental dynamics essential to operational success and guest satisfaction at hotels, resorts and timeshare properties. The course investigates revenue management, business forecasting, budget planning, how blogging and social networking affect hotels, the impact of automated information technologies on a variety of front office functions, and manual backup procedures for automated system failure. Students engage the learning process for the course objectives through class lecture, case studies, field trips and hands-on applications.
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HPM-1120 - Managing Housekeeping and Facilities (3)
This course presents a systematic approach to managing hospitality facilities. Particular attention to the planning and evaluation of housekeeping operations will provide students with the principles required for effective administration of the back of the house/hotel support departments. The course will also examine the inter-departmental impact that engineering, security, and convention and meeting services have on the success of the housekeeping function and overall maintenance of the property as an asset. Class lecture, site visits and hands on skill training will be utilized.
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HPM-1210 - Managing Service in Food and Beverage Operations (3)
This course will give students a basic understanding of the management process in food and beverage operations. A course with special emphasis on the institutional aspects of food and beverage management common to restaurants, cafeterias, hotels, conference centers and clubs. The knowledge necessary to succeed in an entry-level management position in the hospitality industry is presented. Covered are subjects such as food service sanitation procedures, quality standards, operational organization, marketing, menus, costs and pricing, production, and finances. Students engage in the learning process for course objectives through class lectures, guest speakers and a capstone Restaurant Design project.
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HPM-1310 - Managing Service in Hospitality Operations (3)
The course will introduce students to commonly used practices/principles that food service professionals utilize to create and deliver guest-driven service, enhance value and build guest loyalty, and continuously improve the process of providing excellent service. Students learn how every aspect of a food service operation contributes to the guest experience and explore unique features of service delivery techniques for a variety of food and beverage operations. The course includes material on service leadership, service skills, and service styles, menu merchandising, and responsible alcohol service. Students engage the learning process for the course objectives through class lecture, field trips, and hands-on applications.
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Human Services Stephen Johnson, Chair
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Information Technology Services Bernice Brezina, Chair
Ronda Jacobs, Program Coordinator
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