Javascript is currently not supported, or is disabled by this browser. Please enable Javascript for full functionality.

   
    Mar 29, 2024  
Catalog 2019-2020 
    
Catalog 2019-2020 [ARCHIVED CATALOG]

Add to My Catalog (opens a new window)

ITS-2430 - Information Technology Center Support* (3)

Prerequisite: ITS 1015 , ITS 1020 or ITS 1050  
Student will learn the operation of help desks and computer information centers, focusing on the use of software packages, interfacing with users, entry of data, and the reporting of technical problems. Students are introduced to the methods available to maintain their level of expertise in this rapidly changing field. Students also learn the skills required to expand its capability including how to use the powers of observation and deductive reasoning. Traits and attitudes that are important to potential employers are presented to the student.  














































Add to My Catalog (opens a new window)