No. of Credits: 18
Contact: Bernice Brezina, Chair, Business, Technology, and Public Service Division
The Technical Support certificate is a program designed to provide students with the essential technical and communication skills required for entry-level employment as an information technology (IT) support specialist, help desk technician, or customer service representative. Most of the courses in this program are applicable to the AAS degree in Information Services Technology.
This program includes coursework that will help students to prepare for entry-level CompTIA certification exams in A+ and Network+.
This program is fully available online. Additionally, many courses in this program are also available in lecture or web-hybrid format.
The maximum number of credits accepted in transfer from other institutions to this program is 14.
Gainful Employment:
View Gainful Employment information for this certificate on our website.